Terms

1. The service and search allowance

FIND THE POTENTIAL is an independent property discovery and analysis platform. A signed-in account, or a browser used without an account, may run up to 10 successful searches of distinct areas per UK calendar day. Repeating the same area or changing its radius, price, property type, floor-area or value-add filters does not use another search. A failed search or one returning no usable property does not use the allowance.

A Full Property Underwrite is a property-specific digital report using the listing information, property evidence and original analysis available when the report is prepared.

2. Free reports, price and access

The first three Full Underwrites that establish an eligible, internally consistent Value Gap are included free for each account or, without an account, for each browser, subject to the daily fair-use limits in section 6A. If that evidence cannot be established, no Full Underwrite is released and none of the three free Underwrites is used.

After the free allowance, one Full Underwrite costs £7.99 as a one-off payment. Alternatively, with a signed-in account only, Unlimited Underwrites costs £19.99 per month and renews monthly until cancelled. The price and billing basis are shown before payment. Unlimited Underwrites does not remove the 10-search-area daily allowance and is for normal manual use by the individual account holder.

Payment is processed securely by Stripe. A paid credit is only consumed when the selected property establishes an eligible Value Gap and the Full Underwrite is released; if it does not, that credit remains available. Access already applied to an eligible property remains attached to that property on the same account or, without an account, in the same browser or through its private link (section 6A).

3. Subscription renewal and cancellation

The £19.99 plan renews automatically each month using the payment method provided to Stripe until cancelled. You may cancel future renewals at any time using Manage subscription or by contacting us. Cancellation takes effect at the end of the current paid billing period unless a different date is shown at cancellation. It does not normally refund a period that has already begun, but this does not affect any statutory right or remedy.

We may suspend unlimited access for automated use, bulk extraction, account sharing, resale, attempts to bypass limits or activity that unreasonably disrupts or imposes disproportionate cost on the service. We will not apply this clause merely because an individual manually opens a large number of genuine property reports.

4. Immediate supply and cancellation rights

For a one-off report, before checkout you must expressly request that we begin supplying the digital content immediately and acknowledge that, once supply begins, you lose the statutory 14-day right to cancel that purchase. Subscription checkout requests immediate access and clearly identifies the recurring charge.

This does not affect your statutory rights if digital content is faulty, not as described or not supplied with reasonable care and skill.

5. Failed reports, duplicate payments and refunds

If payment is confirmed but access cannot be provided because of a fault in our service, we will first try to restore access or preserve the affected credit. If we cannot supply the purchased access, we will refund the affected payment where required. Contact us promptly about a duplicate charge, an unavailable report or another payment problem and include the email address used at checkout and the approximate payment time. If you bought a report without an account and can no longer open it (for example because you cleared your browser data and no longer have its private link), contact us with that email address and payment time: we will reissue the private link or, if we cannot restore access, refund the payment. Nothing in this section limits rights or remedies provided by law.

6. Accounts, sharing and acceptable use

You are responsible for activity through your account or, if you use the service without an account, through your browser, and for keeping any private report link private. Do not share an account, use bots or automation, misuse the service, interfere with its operation, attempt to bypass payment or access controls, copy or systematically extract its data, or resell its reports without written permission.

You may share the short, photo-free opportunity snapshot created by the built-in Share control. That permission does not allow you to reproduce, publish, resell or distribute a Full Underwrite, third-party listing photograph, floorplan or listing description.

6A. Using the service and buying without an account

Where the site allows it, you can search and buy a one-off Full Underwrite without creating an account. Your searches, free reports and purchases are then linked to the browser you use, through a strictly necessary cookie described in our Privacy Policy and Cookies page. If you clear that cookie or use another browser, the site treats you as a new visitor.

To keep the free service available to everyone, daily fair-use limits apply to searches and free reports from each browser and from each network connection, and across all visitors who use the site without an account. If a limit is reached, you can try again the next UK day, or buy the report for £7.99 where that option is shown.

When you buy a report without an account, it opens in the browser you used. It also has a private link, shown with the report and in your downloadable purchase confirmation, that reopens it on another device. Anyone who has the link can open the report, so keep it private. A purchase can be held by one browser at a time: opening the link on another device and confirming moves the report there. A full refund ends access to the report and its link. The £19.99 Unlimited Underwrites plan is available only with a signed-in account.

7. Property information and third-party rights

Property details, images and links may originate from third-party listings or public records and remain subject to the rights of their respective owners. Their appearance does not imply endorsement, affiliation, approval or a transfer of rights to us. See Property rights to report a concern.

8. Analysis and decisions

Opportunity Scores, Value Gap estimates and development observations are indicative desktop analysis, not a formal valuation or professional advice. Some fields may be unavailable where eligible evidence cannot be established. Verify property identity, condition, measurements, title, planning position, costs and values independently before making a decision.

Do not rely on the service as a substitute for valuation, survey, legal, planning, tax, lending or financial advice. No planning outcome, purchase price, finished value, cost, profit or return is guaranteed.

9. External services

Stripe processes payments under its own terms and privacy notice, whether you pay on Stripe’s own page or in Stripe’s payment form shown within our site. Links to original listings, Street View and other external services are provided for convenience. We do not control their availability, content, privacy practices or terms.

10. Availability and changes

We may correct, withdraw or update results when source information changes or a problem is identified. We do not promise that every property will have sufficient evidence for every section of a report. We may change the service or these terms, but a change will not remove access already purchased for a property without an appropriate remedy.

11. Responsibility

Nothing in these terms excludes liability that cannot lawfully be excluded, including liability for fraud, fraudulent misrepresentation, or death or personal injury caused by negligence. Subject to that and your statutory consumer rights, you remain responsible for your own property checks and decisions, and we are not responsible for loss caused by relying on incomplete, outdated or unverified property information.

12. Governing law

These terms are governed by the laws of England and Wales. If you are a consumer, you may also have the benefit of mandatory protections and may bring proceedings in the courts available to you under applicable consumer law.

13. Contact

Questions about these terms, access or payments can be sent to contact@findthepotential.co.uk.